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How Much Do Facebook Content Moderators Get Paid?
As the first line of defense against abusive content on the social media platform, Facebook content moderators make good money, but at what cost? The company has boasted about its growing workforce and security effort, but content moderators face grueling work: they have to review porn, conspiracy theories, and killings. Unlike full-time salaried employees, they only get two fifteen-minute breaks per day and a half-hour lunch break. And they also have to work for eight hours a day, with only one half-hour off for lunch. Despite the benefits, they also feel disconnected from the rest of their co-workers.
Compensation
As the frontline of the company’s fight against harmful content, Facebook content moderators deserve proper health and safety measures. Despite promoting their growing workforce and security efforts, these employees are often treated like third-party employees or contractors without proper health care benefits. This may interest you : How Long Does It Take Facebook to Verify My Identity?. In addition to reviewing content ranging from murders and pornography to conspiracy theories, moderators are only given two 15-minute breaks per day, and only a thirty-minute lunch break. Despite these demands, they often feel under-appreciated and underpaid compared to their full-time salaried peers.
The lawsuit against Facebook was settled in May 2020 after the social media giant agreed to pay $52 million to 200 of its content moderators, and to provide more mental health resources. These resources will include monthly group therapy sessions and weekly one-on-one coaching sessions. The lawsuit was brought by two content moderators, Gabriel Ramos and Joseph Saveri, who both claimed that the company forced them back into the office during the “pandemic” of violent content on its site.
Outsourcing companies
Many people wonder: How much do Facebook content moderators get compensated through outsourcing companies? The answer is complex, but Facebook’s recent hiring spree is one sign of its commitment to maintaining the highest standards possible. Read also : How Do I Change Or Reset My Facebook Password?. While the new round of hiring represents “investing in more people,” Zuckerberg made it clear that he doesn’t intend to cut the number of outsourced content moderators.
Facebook hires around 15,000 contract content moderators globally. Of these, approximately 3,000 are contractors, who work side-by-side with company employees in their offices. One company, Accenture, hired moderators to work on a floor of the Facebook office dedicated to Accenture. The floor includes colorful murals and free snacks. This close proximity between contract and full-time workers can make the disparities between them more obvious.
This is an important question for social media companies. Facebook does not pay these workers enough to compensate them for their hard work. Many of these workers are paid very little and are forced to endure stressful conditions. That’s why Facebook requires these companies to provide counseling and relaxation areas. However, it’s unclear whether these changes are enough to compensate for the difficulties involved in the job. Despite the challenges, however, many moderators are pursuing these cases.
Mental health support
There is no shortage of support available for employees working as content moderators on Facebook. The social network offers 24/7 help through its wellness programs, but its employees often complain about burnout and depression. The Facebook content moderation team is run by a third-party vendor, Cognizant, and employees are paid an average of $28,000 per year. This may interest you : How to Create Facebook Ads. Workers report feeling overwhelmed and depressed, and they often engage in fights and apathy. One Facebook employee even died of a heart attack.
The company settled the lawsuit in May 2020, agreeing to pay the employees $52 million and provide more mental health resources. The settlement includes weekly one-on-one coaching sessions and monthly group therapy sessions. Despite these benefits, the settlement only covers content moderators working in the United States. The lawsuit alleged that Facebook did not provide enough mental health support for its moderators, who work for eight hours a day reviewing images.
Increase in pay since Plunkett’s departure
Despite the increased pay, some content moderators are still unhappy with their conditions. In Plunkett’s absence, a group of content moderators organized a strike and over 100 members of the union were fired. While the protesters were greeted with praise, some were dismayed by the new terms. Others were surprised to learn that they had been paid significantly more than they were before.
As a result, Facebook has agreed to pay content moderators $52 million in compensation. This will cover both current and former content moderators. This is significant, as it will cover the mental health issues of more than 11,000 moderators. The lawsuit stems from an investigation conducted by Silicon Valley editor Casey Newton. The article showed that Facebook content moderators were exposed to graphic content, hate speech, and murders.
