{"id":39594,"date":"2022-07-30T14:53:35","date_gmt":"2022-07-30T14:53:35","guid":{"rendered":"https:\/\/zeru.com\/blog\/?p=39594"},"modified":"2022-07-30T14:53:35","modified_gmt":"2022-07-30T14:53:35","slug":"what-happened-to-facebook-and-how-did-they-fix-it","status":"publish","type":"post","link":"https:\/\/zeru.com\/blog\/what-happened-to-facebook-and-how-did-they-fix-it","title":{"rendered":"What Happened to Facebook? And How Did They Fix It?"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_43 counter-flat ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<p class=\"ez-toc-title\">Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-69e1d4de03db5\" class=\"cssicon\"><span style=\"display: flex;align-items: center;width: 35px;height: 30px;justify-content: center;direction:ltr;\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/label><label for=\"ez-toc-cssicon-toggle-item-69e1d4de03db5\"  class=\"cssiconcheckbox\">1<\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-69e1d4de03db5\" ><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/zeru.com\/blog\/what-happened-to-facebook-and-how-did-they-fix-it\/#What_Happened_to_Facebook_And_How_Did_They_Fix_It\" title=\"What Happened to Facebook? And How Did They Fix It?\">What Happened to Facebook? And How Did They Fix It?<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/zeru.com\/blog\/what-happened-to-facebook-and-how-did-they-fix-it\/#a_faulty_configuration_change\" title=\"a faulty configuration change\">a faulty configuration change<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/zeru.com\/blog\/what-happened-to-facebook-and-how-did-they-fix-it\/#a_DNS_issue\" title=\"a DNS issue\">a DNS issue<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/zeru.com\/blog\/what-happened-to-facebook-and-how-did-they-fix-it\/#a_news_app_outage\" title=\"a news app outage\">a news app outage<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/zeru.com\/blog\/what-happened-to-facebook-and-how-did-they-fix-it\/#a_data_breach_rumor\" title=\"a data breach rumor\">a data breach rumor<\/a><\/li><\/ul><\/nav><\/div>\n<h1><span class=\"ez-toc-section\" id=\"What_Happened_to_Facebook_And_How_Did_They_Fix_It\"><\/span>What Happened to Facebook? And How Did They Fix It?<span class=\"ez-toc-section-end\"><\/span><\/h1>\n<p> <img decoding=\"async\" style=\"height:auto; width:auto; margin:0px 10px; max-width:44% max-height:257px;\" alt=\"what happened facebook\" src=\"https:\/\/i.imgur.com\/TSXTocT.jpg\" align=\"left\"> <\/p>\n<p>Last Monday, everything on Facebook was down. The company blamed a router configuration change. This disrupted communication between data centres, bringing down all of its services. Internal systems also crashed, resulting in a slow diagnosis. But there is a more interesting reason behind this outage. A data breach rumor may have been the cause. So what happened to Facebook? And how did they fix it? We&#8217;ll explore this question in this article.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"a_faulty_configuration_change\"><\/span>a faulty configuration change<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>A faulty configuration change on Facebook is to blame for the outage that kept Facebook and its other services offline for almost six hours. Facebook did not say how many customers were affected by the outage, or whether it was a deliberate change. The company said no customer data was compromised. However, it did acknowledge that the outage had a negative impact on users. Facebook declined to name the individual who made the change. The outage came just days after a whistleblower published documents detailing the company&#8217;s policies on misinformation and hate speech.<\/p>\n<p>The outage lasted about six hours on Monday, with Facebook, Instagram, and WhatsApp all offline. The company apologized and attributed the problem to a &#8220;faulty configuration change.&#8221; The change did not specify who made it, nor did Facebook say whether it was planned or unplanned. Facebook&#8217;s outage was triggered by a whistleblower&#8217;s interview, but it doesn&#8217;t necessarily mean that the service is gone forever.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"a_DNS_issue\"><\/span>a DNS issue<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>During a recent outage, Facebook was down for six hours. The cause was unclear, but the engineers at the company said it was related to DNS and BGP configuration. As a result, the outage affected many parts of the company, including associated businesses and internal networks. The outage has since been resolved, and Facebook&#8217;s engineers have explained the cause. Facebook is a social networking website that connects people from all over the world.<\/p>\n<p>During the outage, Facebook&#8217;s authoritative DNS was unavailable for many people. The DNS issue affected numerous Facebook applications, including Messenger, Instagram, WhatsApp, and Oculus. The outage even affected employees&#8217; ability to use email addresses associated with the company domain. Facebook also does not have a Border Gateway Patrol, which is essential in reaching users and disseminating information. As such, the company&#8217;s outage is a potential PR nightmare.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"a_news_app_outage\"><\/span>a news app outage<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>A Facebook news app outage isn&#8217;t a big deal compared to the disruption of the site&#8217;s main content. However, readers have shown varying reactions to the latest outage. While many users stayed on Facebook and switched channels to get their news, others switched over to other platforms. During the October outage, for example, news app users were 38% more likely to visit a competitor&#8217;s site. That may mean that the company&#8217;s users are simply choosing social browsing over visiting other publishers.<\/p>\n<p>The outage came on Monday, a day after a whistleblower revealed herself as a Facebook employee. The whistleblower leaked internal research about the company&#8217;s news app to Congress and The Wall Street Journal. In the documents, the company admits that it allowed misinformation to spread and harm its younger users. Facebook shares dropped 5% on Monday following the outage. This has prompted lawmakers and regulators to look into the matter further.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"a_data_breach_rumor\"><\/span>a data breach rumor<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>There is an online rumor that 500 million Facebook users&#8217; personal details have been stolen and published on a hacking forum. This rumor originated from a vulnerability that was fixed by Facebook in August of this year. Facebook has not notified affected users, but it is unknown if the company has any plans to do so. As a result, it&#8217;s difficult to know what the true cause of the data breach is. But it&#8217;s likely that the data was obtained through misuse of legitimate Facebook functions.<\/p>\n<p>The fact that executives have access to private messages on Facebook means that they can delete them. The company has claimed that it has taken this measure as a security measure following the Sony Pictures hack, which compromised a large database of personal information. However, the company is also making this feature available to all users in a few months. But Zuckerberg can&#8217;t do it until it&#8217;s widely available. The rumor is spreading.<\/p>\n<p> <iframe allowfullscreen=\"true\" width=\"363\" frameborder=\"0\" src=\"https:\/\/www.youtube.com\/embed\/U5U7AG0yPYk\" height=\"203\" style=\"margin:0px auto; display: block;\"><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What Happened to Facebook? And How Did They Fix It? Last Monday, everything on Facebook was down. The company blamed a router configuration change. This disrupted communication between data centres, bringing down all of its services. Internal systems also crashed, resulting in a slow diagnosis. But there is a more interesting reason behind this outage. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":44107,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.7 (Yoast SEO v21.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What Happened to Facebook? And How Did They Fix It? - Zeru<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/zeru.com\/blog\/what-happened-to-facebook-and-how-did-they-fix-it\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What Happened to Facebook? And How Did They Fix It?\" \/>\n<meta property=\"og:description\" content=\"What Happened to Facebook? And How Did They Fix It? 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