{"id":35260,"date":"2022-07-24T12:32:22","date_gmt":"2022-07-24T12:32:22","guid":{"rendered":"https:\/\/zeru.com\/blog\/?p=35260"},"modified":"2022-07-24T12:32:23","modified_gmt":"2022-07-24T12:32:23","slug":"why-did-facebook-go-down-today","status":"publish","type":"post","link":"https:\/\/zeru.com\/blog\/why-did-facebook-go-down-today","title":{"rendered":"Why Did Facebook Go Down Today?"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_43 counter-flat ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<p class=\"ez-toc-title\">Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-69f203de76fc7\" class=\"cssicon\"><span style=\"display: flex;align-items: center;width: 35px;height: 30px;justify-content: center;direction:ltr;\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/label><label for=\"ez-toc-cssicon-toggle-item-69f203de76fc7\"  class=\"cssiconcheckbox\">1<\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-69f203de76fc7\" ><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/zeru.com\/blog\/why-did-facebook-go-down-today\/#Why_Did_Facebook_Go_Down_Today\" title=\"Why Did Facebook Go Down Today?\">Why Did Facebook Go Down Today?<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/zeru.com\/blog\/why-did-facebook-go-down-today\/#Configuration_changes_to_Facebooks_backbone_routers\" title=\"Configuration changes to Facebook&#8217;s backbone routers\">Configuration changes to Facebook&#8217;s backbone routers<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/zeru.com\/blog\/why-did-facebook-go-down-today\/#Cloudflare\" title=\"Cloudflare\">Cloudflare<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/zeru.com\/blog\/why-did-facebook-go-down-today\/#Border_Gateway_Protocol_BGP\" title=\"Border Gateway Protocol (BGP)\">Border Gateway Protocol (BGP)<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/zeru.com\/blog\/why-did-facebook-go-down-today\/#Misinformation_on_Facebook\" title=\"Misinformation on Facebook\">Misinformation on Facebook<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/zeru.com\/blog\/why-did-facebook-go-down-today\/#Cloudflares_traffic_surge\" title=\"Cloudflare&#8217;s traffic surge\">Cloudflare&#8217;s traffic surge<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/zeru.com\/blog\/why-did-facebook-go-down-today\/#Impact_on_the_rest_of_the_internet\" title=\"Impact on the rest of the internet\">Impact on the rest of the internet<\/a><\/li><\/ul><\/nav><\/div>\n<h1><span class=\"ez-toc-section\" id=\"Why_Did_Facebook_Go_Down_Today\"><\/span>Why Did Facebook Go Down Today?<span class=\"ez-toc-section-end\"><\/span><\/h1>\n<p><img decoding=\"async\" alt=\"Why did Facebook go down today\" src=\"https:\/\/i.imgur.com\/Xl8EQZa.jpg\" style=\"max-height:250px; margin:0px 10px; height:auto; max-width:37% width:auto;\" align=\"left\">  <\/p>\n<p>The most obvious explanation for why Facebook went down today is a configuration change that affected their backbone routers. Other potential causes include Cloudflare, BGP, and misinformation. Fortunately, the service was back up shortly after the team gained access to their servers and reset them. The reason for this outage is unclear but is related to ongoing scrutiny over Facebook and Instagram. The company reopened the service after a weeklong outage, but not before the site received a lot of criticism.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Configuration_changes_to_Facebooks_backbone_routers\"><\/span>Configuration changes to Facebook&#8217;s backbone routers<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>A change made to Facebook&#8217;s backbone routers caused the company to experience a global outage yesterday. Users were unable to access all Facebook applications and internal communications as a result of the outage. While the change was not a security breach, it had unintended consequences. The Facebook outage was caused by a faulty configuration change between two of the company&#8217;s data centres. These data centers power the company&#8217;s internal communications and servers.<\/p>\n<p>The faulty configuration change caused Facebook to experience an outage that lasted about six hours. This outage affected the internal tools used by Facebook employees, and it was unclear whether users&#8217; personal information was compromised. Facebook has since confirmed that the outage is not related to any external hacking, and that no user data was compromised. However, the situation is troubling. In the future, Facebook must ensure that its backbone routers are always configured correctly to prevent such outages from happening again.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Cloudflare\"><\/span>Cloudflare<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>As Facebook&#8217;s CEO is scheduled to testify before a Senate subcommittee this afternoon about the health effects of Instagram, why did the social media platform go down today? Some employees reported having issues receiving emails from outside the company or receiving work-issued phones. Others were unable to communicate with colleagues through email or through their work-issued chat rooms, including Zoom and Discord. While a majority of outages are local and quickly resolved, today&#8217;s outage affected the entire company. The outage was so widespread that it affected all Facebook spin-offs. The outage lasted more than 24 hours and caused mayhem in the Facebook headquarters, which made it difficult to investigate the problem. Some employees were even unable to access internal tools to fix the problem.<\/p>\n<p>The outage was caused by a configuration change made to Facebook&#8217;s backbone routers, which help coordinate network traffic between the company&#8217;s data centers. The change had a domino effect on Facebook&#8217;s internal systems and caused a disruption across the entire platform. The problem, which affected Facebook&#8217;s servers, was not fixed remotely, so engineers had to physically fix the servers. As a result, the outage affected many users, but small businesses and creators were hit the hardest.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Border_Gateway_Protocol_BGP\"><\/span>Border Gateway Protocol (BGP)<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>A change in the Border Gateway Protocol (BGP) may have caused Facebook to go down today. A major configuration change was made to the system that manages Facebook&#8217;s global backbone network capacity, which links all of the vendor&#8217;s data centers. The change has caused the BGP system to malfunction, causing the Facebook servers to go offline. It is not yet known why the change happened, or how long the site was down.<\/p>\n<p>The problem began when an update to the BGP routing protocol took servers off of map-based services. Facebook&#8217;s DNS servers could not connect to the data centers and automatically withdrew BGP route advertisements. Because the outage was so widespread, users were unable to access Facebook, Instagram, or WhatsApp, and DNS resolvers were swamped with traffic. While Facebook claims the problem was temporary, the issue could linger for hours.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Misinformation_on_Facebook\"><\/span>Misinformation on Facebook<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The rise of misinformation in Facebook News Feed has prompted the social network to release a report detailing how the company handles the misinformation that circulates on its platform. While the report highlights some of the most popular content on Facebook, it also includes content that is filtered by Facebook&#8217;s own engineers. The report also notes that the algorithm didn&#8217;t suppress posts from repeat misinformation offenders or fact-checkers. The increase in misinformation on Facebook News Feed fueled a 30 percent spike in views across the globe. Facebook engineers didn&#8217;t know why misinformation was not being suppressed, but they fixed the problem on March 11th.<\/p>\n<p>The Facebook webpage error was caused by an issue with the Domain Name System, which helps users navigate to their destinations on the website. In July, several websites were shut down by a similar outage, which was caused by Akamai Technologies Inc. Haugen, who worked on the civic misinformation team at Facebook, provided documents to a Wall Street Journal investigation and a U.S. Senate hearing. She plans to testify to Congress on the topic in a few days.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Cloudflares_traffic_surge\"><\/span>Cloudflare&#8217;s traffic surge<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>After Facebook went down today, many people wondered whether the spike in traffic was related to the service or something else entirely. Many reports indicated that the service was not available for 6 hours and even cellular providers were experiencing problems. While many assumed the problem was somewhere else, it was actually a Cloudflare outage and an unexpected spike in traffic. The outage was caused by a faulty code update or human error. The sudden increase in traffic to Facebook exposed the way attention flows online. Several social media sites and websites had problems too, with the outage making headlines. Outbrain engineers noted a spike in traffic to their publisher partners, and were the first to report a 40% increase in global traffic.<\/p>\n<p>The outage happened because of an issue with the DNS service Cloudflare runs. As a DNS service, Cloudflare helps websites resolve their IP address. When a website tries to load itself, it first has to resolve a DNS query from Cloudflare. The outage caused the website to go down today. However, there&#8217;s a catch: a single problem can cause several outages. A major outage can affect thousands of websites, causing a lot of traffic to be directed to a single domain.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Impact_on_the_rest_of_the_internet\"><\/span>Impact on the rest of the internet<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The impact of Facebook&#8217;s downtime on the rest of the web is vast and unprecedented. It happened at the height of a live interview with CBS 60 Minutes, scheduled to air a few hours before the outage. Thankfully, the issue was quickly solved. According to Jake Williams, chief technical officer of cybersecurity firm BreachQuest, the outage likely resulted from an operational error. Running such a large distributed system is difficult, and Facebook is already facing another major crisis. Meanwhile, its CEO, Frances Haugen, went public with the news on Sunday on CBS&#8217;s &#8220;60 Minutes,&#8221; and will testify before a Senate subcommittee Tuesday.<\/p>\n<p>The outage was minor for US users, but for people in Afghanistan, the problem was huge. Facebook is synonymous with the internet for millions of people, and its outage was a huge setback for their lives. The company&#8217;s downtime today is a wake-up call for many. People everywhere are asking: what went wrong? And is this a sign of a more widespread problem?<\/p>\n<p> <iframe src=\"https:\/\/www.youtube.com\/embed\/KU7uyi09Esw\" width=\"545\" height=\"305\" frameborder=\"0\" allowfullscreen=\"true\" style=\"margin:0px auto; display: block;\"><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Why Did Facebook Go Down Today? The most obvious explanation for why Facebook went down today is a configuration change that affected their backbone routers. Other potential causes include Cloudflare, BGP, and misinformation. Fortunately, the service was back up shortly after the team gained access to their servers and reset them. The reason for this [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":36854,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.7 (Yoast SEO v21.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why Did Facebook Go Down Today? - Zeru<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/zeru.com\/blog\/why-did-facebook-go-down-today\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why Did Facebook Go Down Today?\" \/>\n<meta property=\"og:description\" content=\"Why Did Facebook Go Down Today? 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